The Straightforward Version
Look, we're architects, not data miners. When you reach out to us or visit our site, we're gonna collect some basic info - but only what we actually need to do our job and get back to you. We're not selling your details to anyone, and we're definitely not bombarding you with spam.
This policy explains what we collect, why we need it, and how we keep it safe. It's written in plain language because legal jargon isn't our thing.
What Info We Actually Collect
When you contact us or use our website, here's what we might gather:
- Contact Details: Your name, email, phone number, and mailing address if you share it with us
- Project Information: Whatever you tell us about your building plans, design needs, or property details
- Website Stuff: Basic analytics like how you found us, what pages you checked out, and your browser type
- Communication Records: Emails, calls, and meeting notes - helps us keep track of our conversations
Why We Need Your Info
We're not collecting data for fun. Here's what we use it for:
Getting Back to You
Pretty obvious - if you fill out a contact form or send us an inquiry, we need your details to respond. Can't discuss your heritage restoration project without knowing who you are.
Project Work
Once we're working together, we'll keep records of everything related to your project. Drawings, permits, meeting notes, site photos - all the usual stuff that goes into designing buildings.
Improving Our Site
We check basic analytics to see what's working and what's not. If everyone's bouncing off a particular page, we'll probably redesign it.
Legal Requirements
Sometimes we've gotta keep records for regulatory or professional insurance reasons. It's part of being a licensed architecture practice in Canada.
Who Sees Your Information
We're pretty protective of client data. Here's who might access it:
- Our Team: Obviously, staff working on your project need access to relevant info
- Project Consultants: Engineers, contractors, or specialists we bring in for your build
- Service Providers: Our email hosting, website platform, and cloud storage providers
- Legal Authorities: Only if required by law or court order
We don't sell, rent, or trade your personal info to anyone. Period.
Cookies and Tracking
Yeah, we use cookies - but nothing creepy. Just basic stuff to make the site work properly and understand general traffic patterns. We're not following you around the internet or building detailed profiles.
Most browsers let you control cookies in the settings. If you block 'em all, some features might not work perfectly, but you'll still be able to browse and contact us.
How We Keep Your Data Safe
We take reasonable precautions to protect your information. Our systems use standard security measures, encrypted connections, and access controls. But let's be real - nothing's 100% hack-proof these days. We do our best with industry-standard practices.
Physical documents are kept in locked cabinets at our Queen Street West office. Digital files are stored on secure servers with regular backups.
Your Rights
Under Canadian privacy law, you've got several rights regarding your personal info:
- Ask to see what information we have about you
- Request corrections if something's wrong
- Ask us to delete your data (with some exceptions for legal requirements)
- Withdraw consent for marketing communications anytime
- File a complaint with the Privacy Commissioner if you think we've messed up
Just shoot us an email at info@drakorquintavorn.info if you want to exercise any of these rights.
How Long We Keep Stuff
Project records get kept for a minimum of seven years after project completion - that's standard practice in architecture and sometimes required by law. General inquiries and marketing stuff? We'll clean that out periodically if there's no ongoing relationship.
Portfolio images and case studies might stick around longer since they showcase our work, but we'll always get your permission before using project photos publicly.
Third-Party Links
Our website might link to other sites - manufacturer pages, industry resources, consultant websites, whatever. We're not responsible for their privacy practices. If you click through to somewhere else, you're under their policies, not ours.
Changes to This Policy
We might update this privacy policy occasionally - usually when regulations change or we add new services. We'll post the updated version here with a new date at the top. For major changes, we'll probably send existing clients a heads-up.
Questions or Concerns?
If something in here doesn't make sense or you've got questions about how we handle your information, just reach out. We'd rather clarify things than have you worried about it.
Drakor Quintavorn Architecture
1245 Queen Street West, Toronto, ON M6K 1L5
Phone: (416) 555-0847
Email: info@drakorquintavorn.info
Bottom Line: We collect what we need to serve you well, we protect it responsibly, and we don't do anything sketchy with it. That's really what it comes down to.
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Got Privacy Concerns?
We're happy to discuss how we handle your information. Privacy matters, and we're here to answer any questions.
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